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Frequent Asked Questions
General
Due to the nature of my work being such a small business, plus the cost of shipping, I quite literally can not afford to have a forgiving refund/return system.
For this reason, if an item has not shipped yet, then that is a different story!
And of course outliers do exist, so I encourage everyone to reach out should they feel it would be warranted and I will handle each request with care and on a case-by-case basis.
But if there is not an exceptional reason for the request then it will have to be denied, unfortunately.
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